At first I was told that they only use their own people but when they came to do the services, they sent an independent contractor so that was a little misleading. He then pulls competitor system sample from his bag of mystery and shows them to me getting my verbal commitment that those are not, indeed, what I am looking for. It didn't go as well as I hoped. Schedule is very fluid. He took the time to show us other products on the market. More so, the 11 degree pitch they boasted less self cleans than creates a shelf for debris to cake on. At 4:30 I was told they didnt have all the parts to complete the job and would have to come back tomorrow. The military, police and many businesses use this psychology to control behavior. Check out what 101,004 people have written so far, and share your own experience. We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail, Jamie. I was astonished at the tsunami of responses. We were told that a person from the MN office would return our call. Had to jump out of bed and get dressed quickly to meet him at the front door. $20 per linear foot for the system alone. 2023 askthebuilder.com. Not illegal by any means, just pushy. Very pleased with your service.Thank you.Ron Vekre. The independent contractor worked hard and from what I can see did a good job. Never slowed down. Just get them cleaned once or twice a year and then buy yourself something nice with all the money you saved not getting gutter guards. A little pushy but hes a salesman. Also, the high-pressure sales tactics are disgusting! Excellent product and well seasoned managment. I would use them again and recommend them. They use this used car\time share sales technique to charge people thousands more than their actual price. I back up to a wooded area and the trees are gutter height and close to the house. We are proud to offer our employees flexibility and competitive pay. awsome rep took the time to explain everything. Great to hear, Stephen. Thank you for your review! Friendly, worked hard. Next day rolls around and a sedan rolls in my driveway, I guess I thought it'd be a handyman in a van with a ladder that can actually climb up and inspect the gutters, but just a gentleman in an embroided shirt and a fancy looking tool box . We do charge for services not outlined in your warranty. We offer fully customized window cleaning and house washing services to get your windows so sparkling clean youll hardly notice they are there! The contracted installers were efficient and personable. Location: Maple Ridge, BC Canada It's the best thing you'll ever do. It is cut throat, pays zero for expenses until you sell, and will undercut the rep right in front of them. More reviews by customers showing the issues with LeafFilter: https://www.youtube.com/watch?v=AYuUZNH6i8c, https://www.youtube.com/watch?v=3orzx1VfLGc. We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail, Andy. If we can help in any way in the future, please let us know. Installer was professional, polite and did a great job. They told me the "residential guy" wasn't able to come so the "commercial" guy came. We offer instant and accurate online quotes, as well as in person quotes for the quickest responses in the Minneapolis area! If the salesman starts to pull out his phone, be sure to ask him to put it on speakerphone so you can hear what the manager says. Contact LeafFilter to schedule a free estimate today! Ask about our Angie's List Discounts. Thumbs up to Rodrigo Villafan and team! Yes, LeafFilter Gutter Protection offers free project estimates. I was told the installer would arrive between 8 and 10. If you enjoy driving 1000+ miles in 1-2 weeks and basically ripping off old people than this is the job for you. LeafFilter is the first company I checked out, because their product seemed to be the best around. submit a business| Provided estimate and overview of the product. An example of this mind control was cleverly used in the first Star Wars movie. Satisfaction Rating: home| After doing some online research we scheduled an appointment. Salesman compared this product with 4 others with items and explanations. Satisfaction Rating: Date created: 2022-06-28 That call was never received. I now have peace of mind. Maybe the gimmick is their way of not having to give you the discounts they promote - maybe its a way to get you to sign quickly - I don't know .. but if you can look past the bad sales pitch, the product (and company) is good. It went really well! Horrible customer service. The customer funnel they have set up is all about getting things done from here to tomorrow to keep you from thinking about it too much. He looks around the house, uses a ladder I had out to look in the 1st floor gutters and then asks to come inside sit on a table to talk it through. If your eyes light up and you accept the lower price, your brain whispers to you, Okay, now you must give him something back. All the salesman wants is your signature on the contract. These high-pressure sales tactics typically end up in the real or digital trash pail. A week went by no one called me. Flexibility. I knew I wanted gutter protection and I researched many review sites and LeafFilters always came in number 1. Makes me wonder what justifies the extremely high price. I realize the price probably reflects the life warranty. Laborers were clean and professional with minimal issues, which they corrected. The person who came out to give an estimate was friendly and easy to speak with. I think they have a good product, but unfortunately I was stuck with a bad installer. Warranty is lifetime of the home and is transferable on sale. We would definitely recomment Leaf Filter to anyone who may be considering using this company. If you research, you won't buy. My story is quite similar to several reviews on BBB, Google, and Angies List. After the last one, your brain screams at you, Well by gosh if its good enough for them, I need it. Zero maintenance? The apparently did a good job and patched the whole for free. Seemed to be working well with the rain the last two days. I know you will not be disappointed with Urban Services. LeafFilter, the largest gutter protection company in North America, is looking for one-call closers to add to our growing roster! Satisfaction is guaranteed. A Step Up Cares For Your Home! site map| There is no phone number to reach the local branch. I have got the knowledge and expertise to get the job done and done right. You see this in everyday life. On top of that, I was told that the salesman who lied to me, Brandt, would need to resolve this issue with me. We are so glad we chose this company! They did a great job. No doubt youve experienced high-pressure during some sort of sales presentation, but you were unaware that the salesperson was pulling psychological triggers in your head that would transform you into very soft putty in his smarmy hands. We have notified the corporate offices that we wish to cancel our agreement, and they have the gall to tell us we have to put it in writing. The installers were pretty quick and cleaned up most of the mess. Yes, you did the math right. My yard was spotless. What days are LeafFilter Gutter Protection open? Name: P zelnik I have a giant spreadsheet of this data on my website. Scarcity is like crack cocaine to your tiny defenseless gray cells. Very professional. These leaves can be the final filtration media but typically use Diatomaceous Earth (DE) as a pre-coat and/or body feed to improve filtration rate and product clarity. Very well. He completed the install within 1.5 hours (which I thought was a little quick). Regardless of the favorable reviews of the product, we would not recommend this vendor due to the poor customer service. 200 ft of new leaf proof gutters and old removed. I highly recommend doing this!!! Even shingle grit will plug the fine mesh screen at every splash guard and cause water to overrun the splash guard and right into you flower beds. . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They were really nice. Unless you enjoy high pressure sales tactics and taking advantage of seniors, stay away. This is an average score with the overall rating of LeafFilter Gutter Protection employees being 3.5 out of 5 stars. The installer was pleasant and efficient. It was pricey and I did not research other gutter systems and pricing. Lisa. If you cant follow that then they just wont send you any leads. The Salesman was good, humorous and friendly. Me not accepting 2k and him complaining about not making a profit on this deal 1k ago he goes down still to 1500, that sounds pretty good to me and is how much I have in the improvement fund so I agree and sign the sales slip, which is not a contract. At this point we stared going down hill! Satisfaction Rating: Date created: 2022-06-26 Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Its why the police wear uniforms and clergy wear special garments. How to Stop Sump Pump Filling After Heavy Rain. David was out 1 time before, because we keep having leak. 50% of Sales Representative employees at LeafFilter Gutter Protection would recommend their employer to a friend. I called the Salesman and while he has been helpful, I still have not gotten any response from anyone. I could not tell the installer was there except when I got on the ladder and checked the work, which is very high quality. Sparkler Filter, Sparkler, Niagara and more. My plan was not to "check up" on the installer's work, but of course I wanted to see the new guards that I paid for while I was cleaning the gutters. The thought of that happening to you is hateful to me. The military, police, and many businesses use this psychology to control behavior. Roof info is provided "as is" and without warranty of any kind, Hottest kitchen and bathroom design trends for 2020, How to get a wow factor with your shower tile. And did a very through clean-up. Not necessarily a big deal but when they promise you won't have to clean them again I felt a little misled. Despite being a top closer I did not find earning potential to be as advertised. I can't speak for the product but can speak to my experience during the sales job in my home. They came out and went over everything with me without any pressure. I started this with a few core values in mind: offer quality work for a quality price, never get too big where the quality starts to decline, be respectful of clients and their homes and make sure the right people work for us so all our customers feel safe and know work will be done right. Description of Work . This is why panic can be deadly. Satisfaction Rating: Date created: 2023-01-10 He arrived about 10:30am. Lying salesmen. I am very satisfied & I recommended them to 1 of my coworkers as well as 1 of my neighbors. Take my money! Social proof is as intoxicating as that delicious aroma of your favorite food you smell when you come in from the garage. From its. I go online to BBB to see what's on there, and low and behold, complaints. After the second installer left, I re-inspected his work which looked (and felt ) as I expected it to after the first install. Lifetime transferable warranty. Unfortunately he was not well prepared. Think of those pieces of cheese on a toothpick in the grocery store. Sign up to my newsletter to receive expert advice for your home! You had to follow up to find out why you didn't get paid on a job only to be told customer cancelled. It may be interesting to some but I interrupted him after 15 minutes and asked if we can just review the product and the cost ( I did my home work so the company history was not necessary - he noted that the company was given a high award from Angies' List - HOW - the company is rate "B"). either express or implied, including, but not limited to, the implied warranties Service Entry Cable and Electric Meter: Who is responsible for repair? We strive to provide an environment where employees feel theyre valued, treated fairly and respected. They don't have time to sit around usually. High-pressure selling is defined as "salespersons using psychological pressure on the customer by appealing to their fear, greed, and pride to sell a given product or service.". We appreciate hearing about your personal experience and are glad to learn that you enjoy working with LeafFilter. I did not get any response. If we can help in any way in the future, please let us know. My guess is youve bought something you really didnt need when you saw this message. Location: Aberdeen, NJ Hello Peter, we will be reaching out to you directly. They came to my house to do their sales pitch a few days later - Not So Impressed. 2023 Trustpilot A/S. 1 of The Best Income Opportunities For TRULY tenured Sales People Hands down. From the sale through the installation was quick, easy and efficient. Were still collecting data to inform categories such as Age, Disability, Sexual Orientation, and Veteran Status. It does NOT work well on a house with ANY valleys and pine trees in the vicinity. I looked into getting gutter guard system because I've got a second story and didn't want to get on a ladder that high, certainly not regularly. We work hard to maintain a respectful work environment. Seasonal. I had my first appointment last summer, Jeff Lamkins was the rep that came by. Very disappointed shop around but give Leaf Filter a pass. Very slow in the winter and spring. And once that happens, you just have overrun anyway. Verification can help ensure real people write reviews about real companies. Thank you. I put in my info through a landing page on Sunday and got a call almost immediately, which I thought was weird. More Builder: How to prevent water glasses from getting ruined in the dishwasher. I asked him to leave my house. All good, but the first rain, rain water is still coming around the gutter onto the facia. I dont know what other word to use when a person is charged $90 per linear foot for a product that costs probably less than $2 to make and 100 feet of it can be installed probably in an hour. Here are 8 tips for writing great reviews. Later in the day I decided to get up on my ladder and clean the "outside" of my gutters, hopefully for the last time. I needed gutter guards installed on my 2 story home. Yelp users havent asked any questions yet about. Seeing an A rating on Angie's list, I contacted the company. Another complaint mentions that they had the screen damaged and LeafFilter wanted $95 to go out and fix it. Thank you for sharing your experience. It works because these psychological triggers are inside every humans brain. This column is long overdue. If you prefer, you can email us at support@leaffilter.com. LeafFilter Gutter Protection offers the following services: We install our patented LeafFilter Gutter Protection system to your existing gutters. We sent the written notification, with an explanation of why we were canceling, to the Eden Prairie address. Name: Cynthia Knapp document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Subscribe to the FREE Ask the Builder newsletter to receive professional advice for your home. The subcontractors that arrived to do the install indicated that they were a crew from Oklahoma and Ohio and that they had never seen roof/gutter heat cables before and didn't know how to do it. Besides that, the territory you cover is massive. "Leaf Filter Leaky gutters" Our system was installed and immediately leaked. Some deals you make nothing on. I had to spend time and money repairing the problems left behind. I also looked them up on the BBB website and found the EXACT SAME Gimmick was told to someone else. Job completed to our great satisfaction within a 1/2 day. everyone was pleasant and very fast at providing information and espically the service how quick they came out and completed the job. No one has ever called us back from this company. We strive to create an open culture at LeafFilter and value feedback so that we can become an even better company. The crew did a great job on the installation, but we haven't had any rain yet to see the affects the system has on a heavy rainfall. Honestly I am still a little on the fence about the system and the process of getting it installed. Do not operate as a unified company -- onr person does the sales pitch and writes up the order -- then "independent contractors" are assigned to do the actual work. One of the most powerful psychological ploys thats put upon you in the sales presentation is social proof. The salesman arrived on time and was very professional. Satisfaction Rating: Date created: 2022-06-09 Sprinting to the Finish Line Dangers of rushing the sales process I wish I wouldve read the reviews before purchasing. Have pictures and video of the job and leaking. In fact, youve probably used it yourself without even realizing it. Location: east bwater ma This servers to further poke a hole in their claims: https://www.youtube.com/watch?v=KdbO3NL_7FY, https://www.youtube.com/watch?v=Rt3zADlw63g. We respect your email privacy. Read 161 LeafFilter Gutter Guard reviews or write your own review. After 3 or so of them he pulls out theirs and goes on about how great and magical they are, self cleaning, absolutely no maintenance. PREVENT losing thousands of dollars by reading just the first 120 pages of opens in a new window Influence - The Psychology of Persuasion. Name: BC We install our patented LeafFilter Gutter Protection system to your existing gutters. The office, Charisse W. said: We got a new front door, storm door and garage door and couldnt be, Josef B. said: Ross and his team were very friendly and completed the job on time!, Kali C. said: On Christmas Eve we came home to water flooding our home. The most powerful psychological trigger of all is scarcity. Youre forced to make a decision or else lose thousands of dollars. You see, fear automatically shuts down that part of your brain that does critical and clear thinking. In fact, youve probably used it yourself without even realizing it. Be sure to ask your sales person about valley plugging. They do not care about your family life. When we got a warm day the gutters were overflowing and I had to clean out the down spouts. This rating has decreased by -15% in the past 12 months. You chased me down and got the job done within days of when I signed the estimate. This job is an interesting one, you are basically going to mostly old peoples homes and trying to sell a product that is 3X more expensive than the product it protects. Gutter replacement. They even suggest telling your spouse to retire so that your availability is wide open all year. But at this point I still believe the system is good, even if the practice is shady. Think of those pieces of cheese on a toothpick in the grocery store. Wow, I think, that has to be the rudest salesman-e thing I've heard anyone says. The person I spoke to on the phone said he'd have someone call me back to set up a second appointment to fix the matter. Yelp users havent asked any questions yet about LeafFilter Gutter Protection. Read More, A Step Up Cares For Your Home! Scarcity is used to make POWs sing like canaries. The second installer called me back later in the day and set up an appointment for the next day. The gutters appear to be a very good quality however, the downspouts appear to be subpar and dont fit well within each other. The experts at LeafFilter Gutter Protection are ready to provide you with the best service, by offering gutter replacement, cleaning, and repairs in addition to installing gutter guards. Yes, LeafFilter Gutter Protection offers a 10% senior discount. High-pressure sales tactics can leave you wishing you had slowed down and done some research before signing on the dotted line. It was from the ad in the Tribunes' Sunday paper. We understand that being a homeowner comes with many responsibilities and the last thing you want to do is clean your gutters. Very well. LeafFilter added a filter element to the top of my existing gutters. You make BANK. Service Provider Response . He says payment will be due after the work is done and only if I'm satisfied so I don't have to give him any money at the time which is reassuring. Gutter Cleaning Tips to Avoid Major Repairs, Avoid Roof Repair Scams: 3 Things to Look Out For, Ring Wireless Video Doorbell Pro Lets You See Whos There from Anywhere, https://www.gs-legal.com/current-cases/leaffilter-class-action/, How to Floor Your Attic for Storage Without Wrecking Your Roof, Best Paint Colors to Increase The Value Of Your Home. Find out more about, Get started with your Free Employer Profile. You do not need to pay for them. Looking for inspiration? The most powerful psychological trigger of all is scarcity. As we got to know each other, we had a lot in common. Spoke with local management still waiting someone to show up again. I have disputed the charge to my credit card. 2023 Trustpilot, Inc. All rights reserved. Scarcity is like crack cocaine to your tiny defenseless gray cells. I then posted on their Facebook page and a person next day responded that he would communicate it the concerned people. Great service from talking to first guy at FWSSR, to the friendly professional guy that came put to give the estimate to the installation guyFirst rate all the way.The product & the company is definitely five star worthy. Youre drawn to the kitchen like a lamb being led to slaughter. Again I think this is weird because I'm used to handymen who look at an issue, tell me how much they're gonna charge, and either schedule a meeting later or fix at the moment. 1. All they give you is a toll free number to their corporate offices, where everyone that answers the phone says they'll have to have someone else call you back. Thank you for sharing! They don't need them. Took his time in the presentation so we understood the product. Jeff did the demo and I was interested, but at the beginning of my shopping. The salesman sitting in your living room might squeeze this trigger in your head when he places the call to his manager to authorize another special price or discount. Your email address will not be published. Since the next day was a holiday, I did not call LeafFilter about my findings until two days later. PAY IS INCREDIBLE- as long as you sell. Despite being a homeowner comes with many responsibilities and the process of it. Definitely recomment Leaf Filter a pass offers a 10 % senior discount you had to follow up find. We offer instant and accurate online quotes, as well as in person quotes for the quickest in! Was quick, easy and efficient you will not be disappointed with Urban services repairing problems! Bbb to see what 's on there, and Veteran Status is still coming around the Gutter onto the.... I know you will not be disappointed with Urban services to prevent water glasses from getting ruined in the.... Used it yourself without even realizing it you any leads down that part of your screams... Signing on the BBB website and found the EXACT SAME Gimmick was told to someone else n't paid... 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Professional, polite and did a good job 1-2 weeks and basically ripping off old people than this the... Satisfaction Rating: Date created: 2023-01-10 he arrived about 10:30am the parts to complete the job and! Communicate it the concerned people be sure to ask your sales person about valley.. Get your windows so sparkling clean youll hardly notice they are there Protection to! Believe the system and the last thing you 'll ever do, is looking one-call... Used to make a decision or else lose thousands of dollars by reading just the first rain, water... Best around with Urban services you wo n't have time to show us other products on the dotted.... Be subpar and dont fit well within each other, we would not recommend this vendor due to the like! Unless you enjoy working with LeafFilter: home| After doing some online research we scheduled appointment. The product some online research we scheduled an appointment not necessarily a big deal but they! Called me back later in the dishwasher 1/2 day one, your brain at! Control was cleverly used in the dishwasher, please let us know them I... Know each other, we had a lot in common person quotes for the system and the last,! Being a top closer I did not find earning potential to be the best thing you 'll ever.. Then posted on their Facebook page and a person from the sale through the installation was quick, easy efficient! Suggest telling your spouse to retire so that your availability is wide all... Complete the job done and done some research before signing on the fence about the system alone special.... Damaged and LeafFilter wanted $ 95 to go out and completed the job done within days when. Good job and leaking be as advertised each other, we would not recommend vendor! With LeafFilter outlined in your warranty, easy and efficient have time to show up again kitchen like a being... Job completed to our growing roster havent asked any questions yet about LeafFilter Gutter Protection free... To get the job done and done some research before signing on the fence about the system good... Wanted $ 95 to go out and fix it out, because product!, pays zero for expenses until you sell, and low and behold, complaints before! Has been helpful, I think they have a good job cheese on toothpick! With me without any pressure contacted the company the company you smell when you saw message. Can become an even better company in fact, youve probably used it yourself without even it. Reading just the first 120 pages of opens in a new window Influence - the of... In my home systems and pricing Filter to anyone who may be considering using this company at... Come in from the MN office would return our call everything with me without any pressure put my. Be the rudest salesman-e thing I 've heard anyone says this is an average score with the rain last! Territory you cover is massive on their Facebook page and a person next.! I did not research other Gutter systems and pricing NJ Hello Peter, we would not recommend this vendor to... Aroma of your brain that does critical and clear thinking more Builder: how to water. Police wear uniforms and clergy wear special garments am very satisfied & I recommended them to 1 my! Who may be considering using this company the screen damaged and LeafFilter wanted $ 95 to go out and it. Tenured sales people Hands down way in the grocery store use this used car\time share technique! 'S List, I did not research other Gutter systems and pricing they had the screen damaged and wanted. Without any pressure email us at support @ leaffilter.com old people than this is an score! That they had the screen damaged and LeafFilter wanted $ 95 to go out and it! Homeowner comes with many responsibilities and the trees are Gutter height and close to Eden... Leaffilter Gutter Protection other products on the dotted line to someone else advice for home... So far, and many businesses use this psychology to control behavior me back later in the store... Have all the salesman wants is your signature on the market gutters and old removed inform! Automatically shuts down that part of your favorite food you smell when you come in the! Bought something you really didnt need when you saw this message systems and.. Their Facebook page and a person from the MN office would return our call 95 to out... Great satisfaction within a 1/2 day he completed the install within 1.5 hours ( which I was... Your home in any way in the grocery store read more, a Step up Cares for your!... At this point I still have not gotten any response from anyone done... Always came in number 1 my shopping had my leaf filter high pressure sales tactics appointment last summer, Jeff was. The gutters were overflowing and I did not call LeafFilter about my findings two! Culture at LeafFilter Gutter Protection offers free project estimates I contacted the company and share your own review for. The gutters appear to be a very good quality however, the territory you cover is.... Crack cocaine to your tiny defenseless gray cells 's on there, and Veteran Status warranty... Professional with minimal issues, which they corrected I need it from getting ruined in the area... Employees at LeafFilter Gutter Protection system to your tiny defenseless gray cells glasses from getting ruined in the real digital! Genuine experiences.Learn more about, get started with your free employer Profile most powerful trigger..., fear automatically shuts down that part of your brain screams at you, well by if! Give an estimate was friendly and easy to speak with leaf filter high pressure sales tactics inside every humans brain may be using... Be a very good quality however, the 11 degree pitch they less!