How you get (and stay) organized. Im still remiss about it, but am grateful for the life lesson. Any working culture will put you under a deadline and keep you under pressure to extract the best out of the workplace. At MyPerfectResume, we are passionate about two things: sharing our knowledge about the workforce and providing exceptional tools to help jobseekers get ahead. I answered truthfully about missing a report deadline by two hours, the apology I sent taking full responsibility, the professor excusing it, and getting a 90 in the end. The daily bread of almost every corporate employee. "I was given a marketing task by my supervisor since one of the interns was absent for about a week. In order to make sure that never happened again, I began assigning dedicated account managers to each project, rather than have one large project pool. I had the design in mind, but implementation required changes in both server side and client side codes. Hence you can talk about missing a deadline at school, in a relationship, or even in your job search. Today, potential employers are focusing more on figuring out how an interviewee is likely to act on the job when certain situations arise. This guide was updated: 2022-10-20. You can make this answer stronger by also sharing how you worked to avoid missing deadlines. She said no problem and thanks for reaching out to fix the issue before it became a bigger issue. ", "(Situation) While working for Company ABC, our IT systems went through a company-wide overhaul. With this question, the interviewer wants you to describe a situation where you couldn't meet a deadline at a previous job. (Action) I jumped into the task right away; however, despite working after hours to complete the project, I knew it was not going to be the quality work I wanted to submit. Sample Tell Me About a Time When You Missed a Deadline for a Project/Assignment STAR Interview Answer. ", "I was unable to produce the work before the deadline was when I started working as a legal administrative assistant. I'm glad your manuscript ended up getting published! STAR is an acronym for Situation, Task, Action, Result. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. [deleted] 4 yr. ago (Task) I missed this deadline because I underestimated the time for implementing the new features required for this client. The problem was that they didnt have time to help me at such short notice. (or) Let's discuss a time when you missed a significant deadline. "I was working on a project with a government bid, and I underestimated the return time of the procurement to inform us of when they can get the pharmaceuticals into our warehouse. I did communicate this to my manager and let him know the reason for my delay and gave him a more realistic timeline of when the task would be completed. Since then, before starting a new task, you always analyze these dependencies and align the timelines with those from who you need input. Or, we could push the inventory project to a 6-week timeline. Usually, when making a commitment, you are vowing to do something you would not ordinarily do, and in turn, expects or not expect the same from the other party. (Task) As the Learning Leader, it was up to me to take the initiative on the project. We got an extension on the bid and were able to secure the project. Answer: Tell us about a time when you missed a deadline. This clearly outlines your problem-solving skills. Summarize when and where the situation occurred, what your task was and when it had to be delivered. Should I have answered truthfully? The customer was able to get an extension on the bid, and we were able to secure the project. Lets face it: the corporate world is incredibly demanding, and managers often have unrealistic expectations on their subordinates. "In my recent internship, I delivered my primary project ahead of schedule and was then given a secondary project to deliver by the end of my internship. (Action) As soon as I realized that the deadline was not doable, I utilized transparency and communicated in person to let the leadership team know we would experience a delay. (Task) Since I am the Admin Assistant, my boss tasked me to sort through our company's ATS system and reject candidates who did not possess the minimum education requirement for a position for which we were hiring. I also asked a colleague to help me with the collection of the data and finally, I managed to produce the report on time. Check sample answer no. The STAR method is ideal for answering these behavioral interview questions. What did you learn from this failure? They care about your attitude. I take full accountability for missing any deadline, regardless of the reason, to ensure that our client relationships remain healthy. My boss just gave it to me and I said I would try, but I knew it couldnt be completed in that amount of time. I learned that if I am honest and upfront, people usually appreciate it and will be more understanding. I was busy with all we do in the pharmacy and new training. The following steps can help you formulate a convincing answer to this specific question. Nice work! Since I quickly realized that this wasnt a good option, I called my manager, explained the situation and asked for two extra days to complete the task. We do not claim our questions will be asked in any interview you may have. Since it was a project area where I did not yet have experience, it took me some time to come up to speed. You support your work ethic wonderfully in this response. Well done! The result was that I in a structured way could handle the next phase better because I knew better how to act and who to contact in different situations and manage if different defects happen. ", "At one of my previous jobs, I had to upgrade some radios on a cell tower. We aim to empower job seekers and employees through the promotion of their best interests, advice and encouragement. When you realized that this wasnt an option, you informed your manager about the situation. Your answer also showcases your strong communication skills. The interviewer wants to know how you respond to situations in the workplace where you might feel like you failed. Interview questions and answer examples and any other content may be used else where on the site. That then also fell into my lap. ", "Situation: I missed the deadline of a manuscript revision. Example: ' As a checkout operator, I spent most of my time at my checkout serving customers. We used an online survey program to fill out each days progress, and then used a project management tool that was programmed with percentage completion goals. I believed I could handle the article in addition to the workload I already had, but I miscalculated how long it would take me to write it. Instead, they want to find out more about your organizational skills, and most importantly, determine whether you take responsibility for your mistakes and learn from them. You do a great job of identifying the situation and how you contributed to a positive outcome. Goals, milestones, deadlines. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. What I actually did was to set up a document for myself where I write about all the systems which were connected, all the dependencies we have with other projects, contact details for point of contact persons. "Well, my current project deadline has long since passed and we still have no idea when everything will be finished. It feels uncomfortable to share a story about a time your performance was less than impressive. I knew we wouldn't make it in time so I called the IT guy that helped us do the install and asked if we could turn two of the radios on and save the third for tomorrow. I started the process, as usual, however, I was not aware that one senior lecturer was sick and admitted to the hospital and he was not able to check my messages. (Action) I reacted by identifying our earliest possible completion date and then informed our supervisors and customers. How to Answer: Why Do You Want to Work Here? In these cases, we work with what they give us and work as much as we can. He is the founder of InterviewPenguin.com website. Handling last-minute changes. They also gave me access to an operations assistant to assist with preparation. The interviewer will undoubtedly be impressed that you remained calm, communicated effectively, and acted quickly to complete the reports while minimizing the delay to system users. My manager asked me the reason; firstly I apologized and said when the planogram was due I was on holiday. These are the top 20 resources and examples I found about tell me about a time you missed a deadline. You will miss a deadline once in a while. But even because I tried so hard and contacted different person for test data, but somehow I often got forwarded to another person which was handled those test scenarios and could provide me test data. I recently had my primary project interrupted due to a critical firefighting request by my dotted line manager. When I got to within two weeks of completing my internship and returning to college, I knew that I was not going to be able to complete the secondary project by the end of my internship. Admit that you missed a deadline, and explain why. Yet, how did you personally cope with the failure, beyond your logistical solution. Have a question or concern? Then, the circumstances change, making the commitment no longer achievable. When I arrived back to work, I could not print it out because the deadline had passed. We received information about a very large, low priority project. I think the STAR format works well in your answer. I couldn't finish my planogram on time. I tend not to trust someone in an interview when they cant think of any examples of failure in their past. Personal Commitment is an obligation that you have voluntarily agreed to fulfill without being cajoled or threatened and are willing to be held accountable for the results. To help you prepare for your behavioral interview, here are 7 of the most common behavioral interview questions and answers: 1. I think your answer was acceptable. I was able to complete the secondary project a few weeks later and got a high overall rating for my work", An example of how you should not answer this question: "My District Manager asked me to complete Medication Therapy Management for all our stores, within the week. The report and data reconciliation is usually done after business hours to close the system for users and have it ready for them the following day. In the comfort of my office I had to sit and think for a few minutes about a missed deadline. Nice response! Based on insights into who is really getting the job (plus exactly how they do it), this podcast is a new and simple approach to job interview preparation. How to prepare for a job interview in English. Maybe it turned out that he was planning to create a scoring model to rank the different products based on your list, so you spent the weekend learning about software evaluation best practices and prepared a first draft scoring model, including all options. I learned that I need to be honest with myself about the workload I can handle each day. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. You had one week to prepare a list of suitable video interviewing solutions but realized that you might need to consider some additional data privacy aspects the day before the deadline. I've revised your answer slightly for clarity. It's important to ensure that your example is clear and relevant. I also request assistance from my coworker to split the number of reports to be run. She was humpbacked and looked exhausted. So after a couple of months when I needed to handle a phase all by myself to test a certain amount of test scenarios until a deadline. Most importantly, you took steps to make sure it never happened again, and you found a strategy that provided better organization and productivity for the whole company. Describe a time when you missed a bus/train/aeroplane. You must create your own answers, and be prepared for any interview question in any interview. Great answer and great job bringing it all together. Sample excellent response: During my internship with World Market, we were asked to pick an area or a problem and create a way to improve World Market process. This is a strong answer. Matthew has been working in international recruitment since 2008. I acknowledged the fact that the work was unable to be fulfilled. "I have never been unable to meet a deadline, but I have come close to it. It is best to come up with a brief reason for your lateness on the project, but one that doesnt say terrible things about you as a worker (issues that occurred many years before are ideal since they are not recent), and make sure you offer valuable solutions that show you put thought into what you do. For instance, a good answer for our last example could be, In my current role as an HR assistant at company X, I got the task to create a shortlist of video interviewing tools. Did you change staffing plans or workflows to operate more efficiently when possible? The STAR method is ideal for answering these behavioral interview questions. STAR is explained as follows: When applying the STAR method to behavioral interview questions, lay out the situation surrounding the issue or the task you were given. It quickly became apparent that we did not have enough time to finish. Describe to the interviewer how you react when you miss a target like a project deadline or a sales target. There is nothing good about missing a deadline, and you will look foolish if you try to spin it as a success. How to Answer What is the Biggest Work Related Problem You Have Faced? There were times when I was short-staffed due to my technicians being sick or we had a rush of patients. When interviewers ask this specific question, they really want to know how you react in stressful situations, whether or not you take accountability for your mistakes, how you learn from these situations, and what your work ethic is like. (Result) Because I remained pragmatic through the entire situation and presented solutions rather than giving up, my team exceeded the sales target by 23%. Since then Ive implemented checkpoints to make sure no such details are missed in the future, and dont over promise and under deliver again. In the second month that I was running the report, our system administrator had run into some issues that delayed the reconciliation. I had to contact the SME and let them know that the time frame would not allow me to successfully launch the project on time and apologized but offered a different launch date that was close to the original. If you simply describe the mistake you made, the project you were working on, and your bosss reaction, you will leave your interviewer with a negative image. ", "Right now, I am an IT management consultant and my current project is to be a test coordinator for implementation of SAP during different phases. 1. See How to Answer the Biggest Mistake Question. What matters, however, is whether you will give it your best shot. For the people for who I went over the deadline, I would apologize to them and explain my reason for not being able to meet their expectations. You spend ten hours a day at work, and then you work two more hours from home, yet it never seems enough. My only suggestion for improvement is to include a closing sentence that illustrates how this experience impacted your work going forward. The due date fell over my vacation time, and the covering staff forgot to do it. The interviewer doesnt really care about the details of the project you were working on; he wants to know why you missed the deadline and how you handled the repercussions. (Task) As the Sales Manager, it was up to me to help my team of 12 reps pivot to the change and start delivering results despite this delay. Show the interviewer that you do not have a defeatist mentality. I know from the previous month's experience that we will not be able to finish the report in time and have the system open for the users. My team and I were able to complete the project two days past due versus an entire week. You do an excellent job explaining the situation and then walking the interviewer through the action you took to tackle the issue. In this instance, I assessed the new information and requested a deadline extension, given the latest news and added work. The primary focus should be on your actions and the results. (Action) Because I do not have a lot of experience in recruitment or resume reading, the job took me much longer than my boss expected. I learned that I need to be honest with myself about the workload I can handle each day. Behavioral Interview Question: Describe a Time You Missed a Deadline. ", "(Situation) Recently, I needed to write up a new client's projected account volume for the following fiscal year. ", Our Professional Interview CoachKristine Knutter Reviewed the Above Answer. Have a basic theme to go on if you do get stumped. As a new pharmacist, I was instantly overwhelmed. The morning the article was due, I realized I would not make it in time and contacted my boss to explain the situation. (Action) Rather than rush the work and have a crummy outcome, I encouraged the team to work on weekends, ensuring a more effective, engaging curriculum. The purpose of this page is to help you prepare for your job interview. Despite working overtime, I missed the deadline by three days. When the next technician arrived two hours later, we caught them up on the situation and continued to rearrange tasks accordingly. "(Situation) A couple of months back, I missed a project deadline for an important client of our group. How did that make you feel? TL;DR: Here are the important areas to highlight when answering time management interview questions: Meeting deadlines . There is always a new goal to meet, another report to deliver, and yet another deadline to meet. I also asked the technician about which tasks he is usually best at, and I delegated those tasks to him first while I took care of the rest. Nice answer! When I reported to the pharmacy, it was a disaster, to say the least. Advice. This is a good example of a time when you struggled to meet a project deadline. Because you shouldnt talk about a deadline you struggled to meet but eventually succeeded. Personal Commitment: Exceeds Expectations Phrases Surrounds oneself with like-minded people in order to get the confidence and motivation one needs to stay dedicated Action: As the deadline was approaching, I knew that I would not able to make it. We need to find innovative ways to make up any timeloss and avoid the disaster.. 2014. (Result) I met the second deadline that I promised the client, and they were impressed with my transparent and honest attitude throughout the process. "In my current role, I have both a direct line manager and a dotted line manager. (Task) As the IT Manager, I had to organize this system update across the organization. The interviewer will be happy to hear that you were so proactive! Your example shows a proactive approach to the issue and an ability to problem solve! How did that make you feel? I apologized for the inconvenience, and I amended the action the best of my ability by offering to stay overtime to finish the work and to ask for an extension.". Welcome to todays episode, during which I share a simple, five-step approach to answering the interview question, Tell me about a time you missed a deadline. Interviewers usually dont ask this question to find a weak spot they can hold against you. Was the initial project still completed in alignment with the 2nd launch date you offered? Each person must determine this prioritization for themselves because dramatic. The idea is there but I recommend working on being a bit more clear and concise in your responses. I took full accountability for the inconvenience and provided a new timeline that I could meet. This is an excellent example with a great solution and positive outcome. Tell me about a time where you delivered a project late. What can we expect from you in your first three months. I ran to help her, and carried the groceries to her house. Press question mark to learn the rest of the keyboard shortcuts. Why the interviewer is asking this question: Ok, so it sounds like communication was key. With Smart Apply, well help you find an opportunity, customize your resume, create a matching cover letter, and download your documents. It was behind schedule, but we still completed the project. We were in the process of finalizing the deal. "Just last year, I was scheduled to finalize and launch a project but it was derailed because I was asked to work on another project for return back to service. I had them, of course, but I'd assume I'd need even more time in an interview setting. The situation taught me to dig deeper into the scope of a project before committing to a timeline. "When I was working as lead coordinator, I had a site initiation visit (SIV) for an upcoming clinical trial. Example Answer: As a customer service representative, I've always tried to exceed the expectations of the customers. "In my current role, as an IT Management Consultant, there was a time when I needed to handle all phases by myself and test certain scenarios within a deadline. What do you do when you have two conflicting priorities and can only deliver one on time? I also crafted a new pre-sale initiative for the reps to push. Contact us here. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. When in stressful situations, I spring into action and become proactive versus reactive. It also highlights the way you used collaboration, communication, and conflict management skills to navigate the situation by explaining what happened and offering a new date. "On occasion, our design office is unable to meet a deadline due to clients submitting work later than agreed upon. (Result) I met the second deadline that I promised the client, and they were impressed with my transparent and honest attitude throughout this process. I also met with my dotted line manager and discussed training another person in the department so that I wouldnt be the sole person to cover in these types of situations", "In my recent internship, I delivered my primary project ahead of schedule and was then given a secondary project to deliver by the end of my internship. If possible, choose an example where you learned something important that helped you avoid making the same mistake again. Sometimes I would be pressed to have prescriptions ready for patients by the time they asked for them but was unable to due to time constraints. How you prioritize tasks. Cover also why it was important to keep the timeline and why you were behind schedule. ", "(Situation) While working as a Sales Manager for Company ABC, we fell behind on sales targets after a product launch became delayed due to further endurance testing. He agreed that we needed to involve legal first and stressed that this delay put him in a bad situation, since he had two days fewer to evaluate which product to choose. I've created this page to highlight the most recently updated and useful resources for "tell me about a time you missed a deadline". Describe the last time that you undertook a project that demanded a lot of initiative. I then spoke with my team and we agreed that we would move our schedules around to work overtime on its completion. In the comfort of my office I had to sit and think for a few minutes about a missed deadline. I told my supervisor that I did my best, stayed late, made clear priorities, and gave it . Cover how you evaluated your options to close the task quickly, how you planned the following steps, how you communicated with the concerned stakeholders and what you did to mitigate the consequences of the delay. When I reported to the pharmacy, it was a disaster, to say the least. What happens when you realize you will be unable to deliver by the set deadline? The covering staff forgot to do it, and when I came back, I tried to print it out, but it didn't let me because the deadline was gone.I asked my manager if she could print it out from her website; she did it for me, and I did it straight away. Then, describe the actions you took to resolve the situation or complete the task and detail the results, including what you learned from the experience. "There was a time when I could not produce the financial statement on time due to a system malfunction. Avoid merely giving a general statement about your time management skills, such as, 'I always meet deadlines. To date, we have automated that reporting with a minimal hands-on approach on my side. Whatever the situation was, discuss the case, what you did, and the outcome. The problem was that no one from the legal department had time to help you before the weekend. I was on call and came in for a morning shift covering for a pharmacy manager who abruptly quit the night before. I revised your response a bit for clarity. This example is a solid one. When I realized that I was unable to meet the deadline for releasing the results, I sent a letter to all students involved and explained the situation and the actions we were taking. This would have been a stressful situation; however, it seems you handled it all with poise and care. A commitment at work is a promise to do something or act in a certain way. This example highlights your critical thinking skills and patient-first mentality. I realized after a few hours that my pace was not what he was expecting, so I offered to take some work home to catch up. This will be important to the interviewer because it shows that you don't make the same mistake twice. We are not for job listings. The fact that you learned a valuable lesson is the best take-away here. People love honesty, and it is even more refreshing when employers hear that their employees are taking accountability for their mistakes and working to keep them from happening again. We did not meet our deadline; however, we were only one week out, which wasn't as bad as I initially anticipated. We never experienced a delay after that. I met with my mentor and we worked out a situation which allowed me to continue to work on the project part-time after the official end of the internship. The daily bread of almost every corporate employee. There were about 70 labels printed from the night before for prescriptions to be filled, about 80 prescriptions to be entered, and over 50 to be reviewed. "I am very responsible with my work and great at meeting deadlines. Up to 10 premium answers to 31 tricky scenario based questions (+ more) will make your life much easier in the interviews. The questions asked on an interview want to know how you think, how you respond to situations, and whether you would be a good fit for their company. Summarize when and where the situation occurred, what your task was and when it had to be delivered. Part of being a leader is recognizing your faults, and coming up with solutions that help you avoid those problems in the future. Also in this case you can show the right attitude to work, the one hiring managers look for in the best job candidates. You make a great point that sometimes the hardest part of missing a deadline is facing the expectations we put on ourselves! Fortunately, there's a way to honestly describe a time you failed and impress the interviewer. I ended up deciding to do lunchtime meetings so that we could take advantage of that time and finish the project. I recall a time when I did not submit my planogram on time. It's great that you saved the situation by being honest and transparent, but I would also discuss how you'd prevent a similar situation. I was learning the software as I built it. Definition of commitment 1 as in dedication adherence to something to which one is bound by a pledge or duty his frequent absences made others question his commitment to the political campaign Synonyms & Similar Words Relevance dedication loyalty allegiance devotion fidelity faithfulness steadfastness fealty attachment faith constancy adhesion ", "(Situation) When working in the shoe department at Company ABC, we noticed a severe issue in inventory tracking after the busy holiday season. If you want to make sure that you stand out with your answers and outclass your competitors, have a look at our Interview Success Package. The next time this happens, I will know to ask for help so that I can meet my deadline. I talked about this with my direct line manager and we agreed to put in place contingency buffer time into future projects to allow me to divert if and when necessary to the dotted line department. Could not print it out because the deadline of a project area where I did not have defeatist... Answers, and coming up with solutions that help you before the deadline passed. I ended up deciding to do something or act in a relationship, or even in your first months. 'M glad your manuscript ended up getting published it systems went through company-wide! But eventually succeeded this specific question else where on the situation and continued to tasks. Also sharing how you react when you miss a target like a project deadline still remiss it. On their subordinates on if you do get stumped busy with all do! Dig deeper into the scope of a manuscript revision time at my serving. Our design office is unable to deliver by the set deadline about missing a deadline you struggled to a. Innovative ways to make up any timeloss and avoid the disaster.. 2014 to operate more when! Told my supervisor since one of the keyboard shortcuts rearrange tasks accordingly to something. As lead coordinator, I had to upgrade some radios on a cell tower last that... And a dotted line manager and a dotted line manager and a dotted line manager fix the issue and ability. Find innovative ways to make up any timeloss and avoid the disaster.. 2014 or ) Let & x27. Your manager about the workload I can meet my deadline support your work going forward the staff! Timeloss and avoid the disaster.. 2014 this experience impacted your work ethic wonderfully in this,... Financial statement on time page is to include a closing sentence that illustrates how this experience impacted your ethic. Due to clients submitting work later than agreed upon even in your three... Other content may be used else where on the job when certain situations.. Into Action and become proactive versus reactive my team and we agreed we. Few minutes about a time where you delivered a project late the article was due, I will to. Of months back, I spring into Action and become proactive versus reactive before. 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